01Information we collect
- Company name, contact details, GSTIN and business category when you create or verify an account.
- Usage data such as actions taken inside the app, page views, support requests and billing activity.
- Uploaded documents required for verification, notice preparation or recovery workflows.
- Payment and wallet records processed through secure payment partners and not stored as raw card data by us.
02How we use information
- To provide buyer verification, risk analysis, follow-up automation, legal notice tools and wallet services.
- To improve product reliability, prevent abuse, and respond to customer support requests.
- To send service messages, invoices, security alerts and important policy updates.
04Retention and security
- We keep data only as long as needed for the service, legal requirements, billing and dispute resolution.
- Access controls, encryption in transit, monitoring and role-based permissions are used to protect the platform.
- You can request deletion or correction of information by contacting support, subject to legal retention duties.
05Your choices
- You can review, update or delete account details where allowed by law and product configuration.
- You can opt out of marketing messages while still receiving essential service and security notices.
- You can contact us for privacy requests, data questions or grievance support.
06Children and app store use
- FundRaksha is intended for business users and is not designed for children under 18.
- If the app is used on the Play Store, the same privacy commitments apply to the mobile experience.
- Any future product changes that materially affect data use will be reflected in an updated policy version.
Questions about this policy? Write to privacy@fundrakshatrust.com.